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Web 2.0, Tourist Activated Networks and Sustainability in Destination Management

Author :	Daniel Fesenmaier
School/Work Place :	Temple University, USA
Contact :	drfez@temple.edu
Year :	2007

With the emergence of Web 2.0, the Internet has begun to realize its potential in supporting the tourism experience. This presentation will first identify a number of applications within Web 2.0 that are visitor oriented - from Expedia and Travelocity to YouTube, FlickR and Google Map - to support what Gnoth describes as the tourist activated network. Then, we will discuss the implications of these applications from the tourist industry perspective, arguing that such innovation is the foundation for sustainability, at least from the visitor experience and visitor management perspectives. It is concluded that we need to move more toward an experience design framework where IT is embedded in the environment and actively supports the experiential needs of the visitor.

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Category :: Think Tank VII

Tag :: web 2.0; internet; tourist activated network; innovation; visitor experience; experience design; IT

Attachment :: Fesenmaier.pdf [File Size:17.8KB/Download:328]; Fesenmaier.ppt [File Size:4.90MB/Download:466]

Views :: 5380
Registered Date :: 2013.10.13; 19:25:33

Trackback :: https://www.besteducationnetwork.org/Papers_Presentations/2370/2b5/trackback

Article URL :: https://www.besteducationnetwork.org/Papers_Presentations/2370

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List of Articles

No.	Subject	Views	Date
94	Think Tank VIII Shared Playgrounds: Contrasting Visitor Perspectives o...	7284	Oct 13, 2013
94	Tourism is forming an increasingly significant component of the social and economic fabric of many major cities around the world. The quality of life for the residents of a city can be both degraded and enhanced by tourism and its associated... Author: Tony Griffin, Deborah Edwards, Katie Schlenker & Bruce Hayllar Year: 2008
93	Think Tank VIII A Tool for Improving the Sustainability of Tourism Ind...	3217	Oct 13, 2013
93	The tourism industry’s interest in sustainable management has increased in exponential proportions over the past year. Substantial amounts of space in industry journals are devoted to issues such as sustainability, energy management, green b... Author: Claudia Jurowski Year: 2008
92	Think Tank VIII Enhancing the Quality of Life through Cultural Events:...	104539	Oct 13, 2013
92	The Wadden Sea Festival in Denmark is based on the idea of integrating the coastal environment in the presentation of contemporary art. Specifically, unique tidal differences are utilized to stage a range of performances. The Wadden Sea Fest... Author: Janne J. Liburd & Anja Hergesell Year: 2008
91	Think Tank VIII Tourism Acting as a Factor of Integration: The Case of...	2415	Oct 13, 2013
91	Over the past years, reports over brutal, racist attacks in the former eastern states of Germany have filled the headlines of German and international media again and again. Tourism authorities in these states have complained that these att... Author: Dagmar Lund-Durlacher Year: 2008
90	Think Tank VIII Tourism Professionals’ Attitudes towards Climate Chang...	3703	Oct 13, 2013
90	This paper discusses three aspects of the interrelationship between tourism and climate change: the perception of the problems related to global warming by tourism professionals, their suggestions concerning possible actions that can be tak... Author: Xavier Matteucci & Dagmar Lund-Durlacher Year: 2008
89	Think Tank VIII Assessing Whose Quality of Life: A Critical Examinatio...	3588	Oct 13, 2013
89	Almost all the academic literature on tourism impacts has focussed on the consequences of tourism for the destination and its residents. Very little attention has been paid to the impacts of tourism on tourists. Virtually all cost-benefit an... Author: Gianna Moscardo Year: 2008
88	Think Tank VIII Managing Work/Life Balance Issues: An Examination of H...	3215	Oct 13, 2013
88	The purpose of this study was to identify international human resource management best practice with regard to work/life balance policies and practices within an international hotel in Auckland, New Zealand. The methodology included an anal... Author: Elizabeth Roberts, David Williamson & Carmen Cox Year: 2008
87	Think Tank VIII A Conceptual Ex Ante Framework for the Strategic Study...	10383	Oct 13, 2013
87	The area of sport event tourism has been growing over the last years, which led to an increasing amount of research that has analysed both the economic and social impacts of sport events. Whereas a substantial amount of ex post assessment fr... Author: Nico Schulenkorf Year: 2008 OPA: 2008 Runner Up
86	Think Tank VIII Resident Support for Sustainable Tourism Policies in T...	5885	Oct 13, 2013
86	During the last two decades, there has been increased focus on topics related to various aspects of sustainable tourism. Believing that sustainable tourism can be a serious alternative that can remedy some of the negative impacts associated ... Author: Ercan Sirakaya-Turk, Muzzo S. Uysal & Turgut Var Year: 2008
85	Think Tank VIII Integrating Sustainability into Tourism Education and ...	5255	Oct 13, 2013
85	The focus of this paper is to provide an overview of the current sustainability content in Irish tourism programmes and the identification of key trends in this regard. It is based on extensive research of secondary and tertiary education s... Author: Jane Stacey, Sheila Flanagan, Kevin Griffin & Anna Tottle Year: 2008
84	Think Tank VIII Tourism for Marginal Groups: Tourism as a Livelihood S...	2451	Oct 13, 2013
84	Since the report of the Brundtland Commission was published 1987 (WCED 1987), sustainable development has been incorporated into the policies of many international organizations and the legislation of jurisdictions throughout the world. Nev... Author: Teresa C.H. Tao & Geoffrey Wall Year: 2008
83	Think Tank VIII Will the Advent of a More Responsible Type of Tourism ...	3228	Oct 13, 2013
83	‘Responsible’ tourism is all the rage nowadays. Parallel to the offer commercialized by specialized tour operators on the sustainable niche, traditional tour-operators have also begun to claim the sustainability of their offer. One can henc... Author: Maud Tixier Year: 2008
82	Think Tank VIII An Assessment of Efforts to Enhance the Quality of Lif...	4236	Oct 13, 2013
82	Quality of life studies are usually either objective or subjective in nature. Objective quality of life studies concentrate on social indicators whereas subjective quality of life studies attempt to assess the perceived satisfaction that in... Author: Turgut Var, Erhan Ada, Gökce Ozdemir & Deniz Hasirci Year: 2008
»	Think Tank VII Web 2.0, Tourist Activated Networks and Sustainability...	5380	Oct 13, 2013
»	With the emergence of Web 2.0, the Internet has begun to realize its potential in supporting the tourism experience. This presentation will first identify a number of applications within Web 2.0 that are visitor oriented - from Expedia and T... Author: Daniel Fesenmaier Year: 2007
80	Think Tank VII The New World of Travel 2.0: Application of Social Sof...	8941	Oct 13, 2013
80	"Web 2.0" is a term used to refer to the emerging new wave of innovation on the Internet. Some see it as a second high-tech wave, marking the recovery from the technology and Internet "bust" at the end of the 1990s (O'Reilly 2005). Character... Author: Alan A. Lew Year: 2007
79	Think Tank VII Innovative Technologies in Travel and Tourism - Toward...	3468	Oct 13, 2013
79	While it seems to be gradually dawning on humankind that the quality of our lives and (in extremis)survival of our and subsequent generations will depend to a significant extent on our ability and willingness to make urgent and significant ... Author: Ivo Martinac Year: 2007
78	Think Tank VII Tourist Perceptions of Environmentally Friendly Innova...	25077	Oct 13, 2013
78	As the environmental movement got underway and environmental awareness came into focus in the late 20th century, the tourism industry began incorporating 'environmentally friendly' efforts into their business practices. Requests for towel r... Author: Kathleen L. Andereck Year: 2007
77	Think Tank VII Environmentally Sustainable Practices of Victorian Tou...	8582	Oct 13, 2013
77	Environmental sustainability has been a growing concern in our society for the past twenty years, and is a primary issue of many leaders of the tourism industry. In spite of the many efforts to encourage and/or enforce environmentally sound ... Author: Sue Beeton, Sue Bergin-Seers & Christine Lee Year: 2007
76	OPA award Envisioning Sustainable Tourism Futures: An Evaluation...	41679	Oct 13, 2013
76	Methods for researching the future have grown both in variety and rigour, offering new opportunities for understanding sustainable tourism. This paper discusses the value of futures research as a tool for envisioning and planning sustainable... Author: Pierre Benckendorff Year: 2007 OPA: 2007 Outstanding Paper Award Winner
75	Think Tank VII The Practical Application of Sustainable Tourism Devel...	7403	Oct 13, 2013
75	The internationally acclaimed Blackstone Valley Tourism Council continues to create a sustainable visitor destination using whole place-making techniques. Under its auspices, the Sustainable Tourism Planning and Development Laboratory share... Author: Robert Billington, Natalie Carter & Lilly Kayamba Year: 2007

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