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RESOURCES: CASE STUDIES

Early BEST Case Studies

Author :	Business Enterprises for Sustainable Travel (BEST)

Early BEST Case Studies

Business Enterprises for Sustainable Travel, an initiative of The Conference Board in association with the World Travel and Tourism Council, developed a series of case study publications. These highlight successful business practices utilized by travel and tourism companies that advance their business objectives while enhancing the social and economic well-being of destination communities. Examples featured in this series were drawn from BEST’s extensive and ever-growing database of the latest sustainable travel and tourism practices.

General

Executive Travel: Traveling Green
Keywords: business travel, CO2, carbon offsetting

Accommodation Facilities

Las Terrazas Complejo Turistico: Thriving with Nature (and Tourists)
Location: Cuba
Keywords: resource conservation, guest involvement, green building, community engagement

Punta Cana Resort and Club: A Sustainability Model in the Caribbean
Location: Dominican Republic
Keywords: tourism development, resource conservation, educational and research affiliations, biodiversity

Vilamoura Resort: From Mass Tourism to Sustainable Destination
Location: Portugal
Keywords: environmental accountability, CSR, partnerships, community relations, resource conservation, heritage protection, environmental awareness

The Ka’anapali Beach Hotel: Instilling Cultural Awareness Among Employees and Guests
Location: Hawaii, USA
Keywords: cultural identity, cultural awareness, employee satisfaction, guest experience, human resources, common values, goodwill

Turtle Island Resort: To Be A Vital Resource to its Community
Location: Fiji
Keywords: community relations, resource conservation, cultural audit, guest involvement

Tour Operators

Conservation Corporation Africa: Making Tourism Work for Africa's Developing Economies
Area of Operation: Africa
Project Location: Botswana, Kenya, South Africa, Tanzania, Zimbabwe
Keywords: marketing, customer satisfaction, customer retention, human resources, community relations, government relations

Lindblad Expeditions: Tour Operator Taps into Travelers' Philantrophic Impulses
Area of Operation: Worldwide
Project Location: Galapagos Islands, Ecuador
Keywords: marketing, customer satisfaction, customer retention, human resources, community relations, government relations

Shaw Heritage Tours: A Vibrant Community Shares a Rich Historical Legacy
Location: Washington D.C., USA
Keywords: cultural heritage, community, economic development, neighborhood participation, cultural equity

Transportation

BAA plc: A Business Case for Corporate Citizenship
Type: airport company
Location: UK
Keywords: corporate citizenship, stakeholders, shareholders, community relations, partnerships, social accountability

Great Canadian Railtour Company: Caretakers of Canada's Passenger Rail Heritage
Type: railroad
Location: Canada
Keywords: customer satisfaction, staff motivation, heritage protection, environmental awareness, community support, partnerships

Other Providers

Aspen Skiing Company: A Multifaceted Approach to Sustainability
Type: ski resort
Location: Colorado, USA
Keywords: corporate citizenship, environmental accountability, social accountability, community relations, green building, resource conservation, employee involvement

I want to

Category :: BESTEN case studies

Tag :: sustainable travel; tourism practices; case studies

Attachment :: execSummary_travelinggreen.pdf [File Size:123.5KB/Download:524]; communityProfile_lasTerrazas.pdf [File Size:482.1KB/Download:401]; businessProfile_puntaCana.pdf [File Size:208.8KB/Download:444]; businessProfile_Vilamoura.pdf [File Size:517.5KB/Download:444]; pdf_kanapali.pdf [File Size:155.6KB/Download:1,258]; pdf_turtleIsland.pdf [File Size:256.5KB/Download:1,512]; pdf_cca.pdf [File Size:1.04MB/Download:422]; pdf_Lindblad.pdf [File Size:322.8KB/Download:452]; communityProfile_shaw.pdf [File Size:182.8KB/Download:340]; pdf_BAA.pdf [File Size:2.94MB/Download:398]; pdf_railtour.pdf [File Size:1.46MB/Download:1,520]; pdf_aspen.pdf [File Size:759.7KB/Download:524]

Views :: 15791
Registered Date :: 2013.10.10; 06:13:56

Trackback :: https://www.besteducationnetwork.org/Case_Studies/1372/79b/trackback

Article URL :: https://www.besteducationnetwork.org/Case_Studies/1372

List

List of Articles

No.	Subject	Date
20	WTTC case studies Whale Watch Kaikoura	Nov 29, 2013
20	The case study has been published in the book International Cases in Sustainable Travel & Tourism and can be purchased from Goodfellow Publishers. To receive an exclusive 10% discount on the book enter the code BESTENGP at checkout when buying directly from the Goodfellow Publ... Author: Stephen L. Wearing & Paul A. Cunningham Section: International Cases in Sustainable Tourism Book Contributions
19	WTTC case studies Namibia’s Communal Conservancy Tourism Sector	Nov 29, 2013
19	The case study has been published in the book International Cases in Sustainable Travel & Tourism and can be purchased from Goodfellow Publishers. To receive an exclusive 10% discount on the book enter the code BESTENGP at checkout when buying directly from the Goodfellow Publ... Author: Joram Ndlovu Section: International Cases in Sustainable Tourism Book Contributions
18	WTTC case studies Back to the Roots: Agritourism in India	Nov 29, 2013
18	The case study has been published in the book International Cases in Sustainable Travel & Tourism and can be purchased from Goodfellow Publishers. To receive an exclusive 10% discount on the book enter the code BESTENGP at checkout when buying directly from the Goodfellow Publ... Author: Nicole Häusler & Dörte Kasüske Section: International Cases in Sustainable Tourism Book Contributions
17	WTTC case studies Zakynthos: Supply Chain Management and Customers’ Involvemen...	Nov 29, 2013
17	The case study has been published in the book International Cases in Sustainable Travel & Tourism and can be purchased by Goodfellow Publishers. To receive an exclusive 10% discount on the book enter the code BESTENGP at checkout when buying directly from the Goodfellow Publis... Author: Marianna Sigala Section: International Cases in Sustainable Tourism Book Contributions
16	WTTC case studies Corporate Social Responsibility and the Sustainable Tourism ...	Nov 29, 2013
16	The case study has been published in the book International Cases in Sustainable Travel & Tourism and can be purchased by Goodfellow Publishers. To receive an exclusive 10% discount on the book enter the code BESTENGP at checkout when buying directly from the Goodfellow Publis... Author: Cynthia S. Deale Section: International Cases in Sustainable Tourism Book Contributions
15	WTTC case studies Banyan Tree: Embracing the Environment, Empowering People	Nov 29, 2013
15	The case study has been published in the book International Cases in Sustainable Travel & Tourism and can be purchased from Goodfellow Publishers. To receive an exclusive 10% discount on the book enter the code BESTENGP at checkout when buying directly from the Goodfellow Publ... Author: Tanya MacLaurin & Michael Chiam Kah Min Section: International Cases in Sustainable Tourism Book Contributions
14	WTTC case studies Accor Standing for Children’s Rights in Tourism	Nov 29, 2013
14	The case study has been published in the book International Cases in Sustainable Travel & Tourism and can be purchased from Goodfellow Publishers. To receive an exclusive 10% discount on the book enter the code BESTENGP at checkout when buying directly from the Goodfellow Publ... Author: Camelia Tepelus Section: International Cases in Sustainable Tourism Book Contributions
13	WTTC case studies Tourism and the Great Barrier Reef: Healthy Reef, Healthy In...	Nov 29, 2013
13	The case study has been published in the book International Cases in Sustainable Travel & Tourism and can be purchased by Goodfellow Publishers. To receive an exclusive 10% discount on the book enter the code BESTENGP at checkout when buying directly from the Goodfellow Publis... Author: Chris Briggs, Gianna Moscardo, Laurie Murphy, Margaret Gooch & Brian King Section: International Cases in Sustainable Tourism Book Contributions
12	WTTC case studies Montenegro: Wild Beauty	Nov 29, 2013
12	The case study has been published in the book International Cases in Sustainable Travel & Tourism and can be purchased by Goodfellow Publishers. To receive an exclusive 10% discount on the book enter the code BESTENGP at checkout when buying directly from the Goodfellow Publis... Author: Christian Baumgartner Section: International Cases in Sustainable Tourism Book Contributions
11	WTTC case studies Planning for Sustainability: The Okavango Delta Management Plan	Nov 29, 2013
11	The case study has been published in the book International Cases in Sustainable Travel & Tourism and can be purchased from Goodfellow Publishers. To receive an exclusive 10% discount on the book enter the code BESTENGP at checkout when buying directly from the Goodfellow Publ... Author: Haretsebe Manwa Section: International Cases in Sustainable Tourism Book Contributions
10	WTTC case studies Alpine Pearls: A Network Promoting Environmentally Friendly ...	Nov 29, 2013
10	The case study has been published in the book International Cases in Sustainable Travel & Tourism and can be purchased from Goodfellow Publishers. To receive an exclusive 10% discount on the book enter the code BESTENGP at checkout when buying directly from the Goodfellow Publ... Author: Dagmar Lund-Durlacher, Anja Hergesell & Karmen Mentil Section: International Cases in Sustainable Tourism Book Contributions
9	WTTC case studies Zakoura Foundation for Micro-Credit, Morocco	Oct 13, 2013
9	Zakoura Foundation for Micro-Credit, Morocco Community Benefit Award Winner 2009 The Zakoura Foundation has taken micro-credit loans and financial development in rural Morocco to a successful and sustainable level, which brings tourists a preserved and authentic experience and upl... Author: Tourism for Tomorrow Awards Section: WTTC Tourism for Tommorrow Awards Case Studies
8	WTTC case studies NatureAir, Costa Rica	Oct 13, 2013
8	NaturAir, Costa Rica Conservation Award Winner 2009 Founded in 1990 and purchased in 2001 by the Nature Group, NatureAir – a passenger airline based in San Jose, Costa Rica – is setting a global precedent by fully mitigating its fleet’s carbon footprint through high-impact local c... Author: Tourism for Tomorrow Awards Section: WTTC Tourism for Tommorrow Awards Case Studies
7	WTTC case studies Marriott International Inc, USA & Global	Oct 13, 2013
7	Marriott International Inc, USA & Global Global Tourism Award Winner 2009 Founded in 1927, Marriott International Inc is one of the world’s largest hospitality groups with over 3,000 lodging properties, 17 brands and more than 151,000 employees. The company’s sustainability go... Author: Tourism for Tomorrow Awards Section: WTTC Tourism for Tommorrow Awards Case Studies
6	WTTC case studies Grupo PUNTACANA, Dominican Republic	Oct 13, 2013
6	Grupo PUNTACANA, Dominican Republic Destination Stewardship Award Winner 2009 Punta Cana is the biggest tourism destination in the Dominican Republic, and the third biggest in the Caribbean, attracting more than 2 million visitors a year. What began as a hotel development in the e... Author: Tourism for Tomorrow Awards Section: WTTC Tourism for Tommorrow Awards Case Studies
5	BESTEN case studies Xanterra LLC: You Can't Save What Measure... Corporate Envir...	Oct 13, 2013
5	Case 3: Xanterra LLC: You Can't Save What Measure...Corporate Environmental Sustainability Xanterra is the USA’s largest national park concessioner, operating hotels, lodges, restaurants, retail, campgrounds and transportation systems in more than 20 locations, including: Grand Ca... Author: Jack Carlson & Deborah Edwards Section: Industry Forum Case Think Tank Topic: Innovation for Sustainable Tourism
4	BESTEN case studies Diablo Canyon Rural Planning Area	Oct 13, 2013
4	Case 2: Diablo Canyon Rural Planning Area Diablo Trust is a land management team that was initiated in 1993 by two farming families the Metzgers and the Prossers to provide a forum for the community to actively participate in land stewardship. The Diablo Trust is an innovative app... Author: Jack Carlson & Deborah Edwards Section: Industry Forum Case Think Tank Topic: Innovation for Sustainable Tourism
3	BESTEN case studies Tasting Arizona	Oct 13, 2013
3	Case 1: Tasting Arizona Tasting Arizona is a consortium of tourism, non-government, indigenous, farming, education, community, festival and food organizations that aim to provide ‘local flavor’ to customers in Arizona (see Table 1). Tasting Arizona began as a series of workshops h... Author: Jack Carlson & Deborah Edwards Section: Industry Forum Case Think Tank Topic: Innovation for Sustainable Tourism
2	BESTEN case studies Innovation for Sustainable Tourism Case Studies	Oct 13, 2013
2	Introduction to the Case Studies BEST EN TTVII hosted an industry forum facilitated by BEST EN Committee Member, Dr. Deborah Edwards in which three local practitioners from Arizona described their sustainable tourism products, how they deal with the barriers to innovation and how ... Author: Jack Carlson & Deborah Edwards Section: Industry Forum Case Think Tank Topic: Innovation for Sustainable Tourism
»	BESTEN case studies Early BEST Case Studies	Oct 10, 2013
»	Early BEST Case Studies Business Enterprises for Sustainable Travel, an initiative of The Conference Board in association with the World Travel and Tourism Council, developed a series of case study publications. These highlight successful business practices utilized by travel and ... Author: Business Enterprises for Sustainable Travel (BEST)

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