RESOURCES
RESOURCES: PAPERS & PRESENTATIONS
Author : | Nina Mistilis & John D’Ambra |
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School/Work Place : | University of New South Wales, Australia |
Contact : | n.mistilis@unsw.edu.au |
Year : | 2006 |
The research aims to develop a conceptual model of e-commerce adoption in tourism enterprises. The paper begins with a literature review identifying the opportunities and competitive advantage for tourism enterprises associated with E-commerce adoption. It then compares current levels of e-commerce adoption for Australia and other nations, noting the under usage in small tourism enterprises. Finally it develops a classification of e-commerce adoption models and proposes a new conceptual model for tourism enterprises in terms of their level of sophistication. The model can be used to facilitate sustainable tourism development for SMTEs in a tourism destination.