Registration, School of Hotel and Restaurant Management Front Desk

Welcome Reception at the Inn at NAU

Breakfast at the Inn at NAU

Registration, School of Hotel and Restaurant Management Front Desk

Welcome and Introduction, Room 109

Dr. Claudia Jurowski
Chair Think Tank VII
Northern Arizona University, Flagstaff, Arizona, USA

Mr. Bob Lomadafki
Traditional Knowledge Scholar
Department of Applied Indigenous Studies
Northern Arizona University, Flagstaff, Arizona, USA

Mr. Carl Taylor
Initiator of the Sustainable Development Initiative for Coconino County
Coconino County Commission, Arizona, USA

Dr. Pauline Sheldon
Former Chair BEST Education Network
University of Hawaii School of Travel Industry Management, USA

Dr. Graham Miller
Chair, Knowledge Creation, BEST Education Network
University of Surrey, UK

KEYNOTE ADDRESS, Room 109

Research on Innovations for Sustainable Tourism
Dr. Daniel R. Fesenmaier
Temple University, Pennsylvania, USA

Break

RESEARCH PRESENTATIONS
Parallel Sessions

Session 1A: Innovative Community Based Projects, Room 114
Moderator:
Dr. Jack Carlsen, Curtin University of Technology, Australia

Presentations:
A Community of Heroes
Ms. Regina Binder, Hughes Binder, LLC, USA

Branding Sustainability: Taking 'The Natural Step' in Whistler
Dr. Alison M. Gill, Simon Fraser University, Canada

Innovations in Volunteer Tourism: A Case Study of Fundraising Adventure Tours
Dr. Kevin D. Lyons, University of Newcastle, Australia

Tourism Research Teams: Innovation with and for Tourism Communities
Dr. Cynthia Messer, University of Minnesota Tourism Center, USA


Session 1B: Drivers for Innovation, Room 116
Moderator:
Dr. Sue Beeton, La Trobe University, Australia

Presentations:
There's No Such Thing as Sustainable Tourism: Innovation through Challenging Assumptions
Dr. Gianna Moscardo, James Cook University, Australia

Destination and Enterprise Management for a Tourism Future
Dr. Larry Dwyer, University of New South Wales, Australia,
Dr. Deborah Edwards, University of Technology Sydney, Australia,
Dr. Nina Mistilis, University of New South Wales, Australia &
Carolina Roman, University of New South Wales, Australia

Learning as Prerequisite for Innovations in Tourism - Sustainable Tourism Development in the North Sea Region
Dr. Janne J. Liburd & Anja Hergesell, University of Southern Denmark, Denmark

Innovation in Tourism Education: Building the Capacity to Lead
Dr. Pauline Sheldon, University of Hawaii, USA

RESEARCH PRESENTATIONS
Parallel Sessions

Session 2A: Social Entrepreneurship and Innovation within Environmental Management, Room 114
Moderator:
Ms. Regina Binder, Binder Boland, LLC, USA

Presentations:
The Community of Communicators and the Communication of Sustainable Development - Management to Visitors of a National Park
Christina Heyniger, Xola Consulting, USA &

Rural Adventure Tourism and Social Entrepreneurship
Dr. Kristin Lamoureux, George Washington University, USA

Tourist Perceptions of Environmentally Friendly Innovations
Dr. Kathleen L. Andereck, Arizona State University, USA


Session 2B: Barriers to and Methodologies for Innovation, Room 116
Moderator:
Dr. Nancy Gard McGehee, Virginia State University, USA

Presentations:
The Uptake of Innovation in Tourism Organisations: Barriers and Facilitators
Dr. Marg Deery & Dr. Leo Jago, Victoria University, Australia

Barriers to Innovation in Hospitality Provision: Towards a Reorientation of Theory and Practice
Dr. Conrad Lashley, Nottingham Trent University, UK &
Dr. Barry O'Mahony, Victoria University, Australia

Envisioning Sustainable Tourism Futures: An Evaluation of the Futures Wheel Method
Dr. Pierre Benckendorff, James Cook University, Australia

Practical Interpretations of a Dynamic Model of Sustainable Tourism
Dr. Timothy T. Tyrrell, Arizona State University, USA &
Dr. Robert J. Johnston, University of Connecticut, USA

Luncheon at the Inn at NAU

RESEARCH PRESENTATIONS
Parallel Sessions

Session 3A: Case Studies, Room 114
Moderator:
Dr. Marg Deery, Victoria University, Australia

Presentations:
Volunteer Tourism: Sustainable Innovation in Tourism, or just "Pettin' the Critters"?
Dr. Nancy Gard McGehee, Virginia Polytechnic Institute and State University, USA

Environmentally Sustainable Practices of Victorian Enterprises
Dr. Sue Beeton, La Trobe University, Australia,
Dr. Sue Bergin-Seers, Victoria University, Australia &
Dr. Christine Lee, Monash University, Australia

Getting Fit to Innovate: TUI's Inn Olympics
Dr. Graham Miller & Dr. Caroline Scarles, University of Surrey, UK

The Practical Application of Sustainable Tourism Development Principles: A Case Study of Creating Innovative Place-making Tourism Strategies
Dr. Robert Billington & Natalie Carter,Blackstone Valley Tourism Council, Inc., USA


Session 3B: Other Topics on Sustainable Tourism, Room 116
Moderator:
Dr. Gianna Moscardo, James Cook University, Australia

Presentations:
Thematic Analysis of Sustainable Tourism and the Triple Bottom Line
Dr. Michael Hughes & Dr. Jack Carlsen, Curtin University of Technology, Australia

Outfitting and Guiding as Sustainable Tourism
Dr. Norma Nickerson, University of Montana, USA

Social Responsibility and Innovation on Trafficking and Child Sex Tourism: Morphing of Practice into Sustainable Tourism Policies?
Camelia Tepelus, Lund University, Sweden

Break

INDUSTRY OPEN FORUM, Room 109

The Ecometric, An Innovative Measurement Tool for Sustainable Resort Management
Gina MacIlwraith
EHS Director of Xanterra, USA

Local foods innovate tourism products
Ms. Patty West
Ethnobotonist, Flagstaff, Arizona, USA

The Diablo Trust, an innovative land management project
Ms. Mandy Roberts Metzger
President of the Diablo Trust, Flagstaff, Arizona, USA
& Mr. Bill Towler
Community Development Director for Coconino County, Arizona, USA

Facilitator:
Dr. Deborah Edwards, University of Technology Sydney, Australia

Award Dinner at the Inn at NAU
Presentation of the Outstanding Paper Award

Breakfast at the Inn at NAU

Registration, School of Hotel and Restaurant Management Front Desk

KEYNOTE ADDRESS, Room 109

Innovative Technologies in Travel and Tourism - Towards a More Balanced Triple Bottom Line
Dr. Ivo Martinac
Royal Institute of Technology, Sweden

FRAMING SESSION, Room 109

Innovation in Tourism Enterprises: An Approach to New Service Development
Dr. Larry Dwyer and Dr. Deborah Edwards
University of New South Wales & University of Technology Sydney, Australia

Break

RESEARCH FORUM
Participants in parallel research forums

Research Forum A, “Social innovations”, Room 114
Research Forum B, “Innovations in SMEs, the private sector and economics”, Room 116

SITE VISIT
Bus ride to Sedona with views of Oak Creek Canyon & the Sedona Red Rocks

Luncheon at Joey’s

Ms. Diane Dearmore
Executive Director of the Institute of Ecotourism, Sedona, Arizona, USA

• The Institute of Ecotourism,
  
• Los Abrigados Resort &
  
• The Sedona Project
  

Time to explore Talaquepaque

Bus departs for return trip to Flagstaff

NOTE: Dinner on your own - a list of restaurants in Talaquepaque and Flagstaff will be provided.

Breakfast at the Inn at NAU

Registration, School of Hotel and Restaurant Management Front Desk

KEYNOTE ADDRESS, Room 109

Innovations for Education on Sustainable Tourism
Dr. Alan Lew
Northern Arizona University, Flagstaff, Arizona, USA

RESEARCH FORUM
Research Forum A, Room 114
Research Forum B, Room 116

Break

RESEARCH FORUM
Research Forum A, Room 114
Research Forum B, Room 116

Luncheon "All American Cookout" at the Inn at NAU

Report-outs from Research Forums, Room 109

Break

Closing Session and Conclusions, Room 109

Closing Dinner "Dining in the Southwest" at the Inn at NAU